Sometimes the unique settings, cookies, extensions and plugins in your web browser can cause unexpected behavior when using LOCALACT.
Accessing LOCALACT using your Browser's Privacy Mode can help you determine if this problem applies to you. That's because your browser's privacy mode works like a clean slate. Private Browsing Sessions have no access to previously cached data, cookies, or history. Furthermore, they disable all installed extensions and plugins.
Not sure how to do this? The links below provide detailed instructions for how to browse in private using our Supported Web Browsers: